Welcome to the Case Website for the Williams v. PillPack LLC Class Action Settlement

If a prerecorded or artificial voice call promoting PillPack's services as part of the PillPack Performance Media Campaign was placed to your cellular telephone between March 13, 2018, and June 16, 2019, and the call was transferred to a PillPack call center, you may be entitled to a payment from a class action settlement.

Class counsel estimates that payments could be between $600 and $1,500. This is only an estimate, the final amount may be more or less depending on the number of claims filed. You must complete a Claim Form to get a payment.

A settlement has been proposed to end a class action lawsuit against PillPack LLC (“PillPack” or “Defendant”), known as Williams v. PillPack LLC, Case No. 3:19-cv-05282-DGE (W.D. Wash.) (the “Lawsuit”) for violations of the Telephone Consumer Protection Act (TCPA). The Lawsuit alleges that telemarketers placed prerecorded telephone calls to cellular telephones as part of a PillPack Performance Media campaign, and that those calls were transferred to a PillPack call center. The Plaintiff, Aaron Williams, alleges that PillPack did not have prior express written consent to place the calls.

Defendant denies any wrongdoing. Defendant claims it has abided by all state and federal laws, and that the Lawsuit is not well grounded in law or fact. As part of the proposed settlement, Defendant does not admit to any wrongdoing, maintains its compliance with the law, and continues to deny the allegations against it.

The parties in the Lawsuit have agreed to resolve the lawsuit with a $6,500,000 settlement to resolve the claims of a Settlement Class defined as follows:

Persons or entities in the United States who between March 13, 2018, and June 16, 2019, received a non-emergency telephone call promoting goods and services on behalf of PillPack, LLC as part of the PillPack Performance Media campaign:

  1. to a cellular telephone number through the use of an artificial or prerecorded voice; and
  2. Performance Media or its agents live transferred the call to a PillPack call center on the DNIS 866-298-0058; and
  3. Performance Media or its agents did not obtain the cellular telephone number through RewardZoneUSA.com, NationalConsumerCenter.com, FindDreamJobs.com, InstantPlaySweepstakes.com, StartACareerToday.com, SamplesAndSavings.com, SweepstakesADay.com, SurveyVoices.com, or FinanceDoneRight.com between June 19, 2017, and May 3, 2019, before the date(s) of the call(s).

The Settlement Class does not include Defendant, any entity that has a controlling interest in Defendant, and Defendant’s current or former directors, officers, counsel, and their immediate families. The Settlement Class also does not include any person who validly requests exclusion from the Settlement Class, or Melvin Tyson, who validly requested exclusion from the certified class.

The Court has scheduled a Final Approval Hearing for April 18, 2025. If the settlement is approved and becomes final, you will be issued a payment if (i) you are a member of the Settlement Class; and (ii) you file a valid Claim Form before January 20, 2025. Even if you do not file a Claim Form, your rights will be affected if you are a member of the Settlement Class and you do not exclude yourself from the settlement. Read below or call 1-855-654-0837 for more information.


Your Legal Rights and Options in This Settlement
File a Claim by January 20, 2025

This is the only option that allows you to get a payment.

If you are a member of the Settlement Class, you have a right to complete a Claim Form to share in the settlement proceeds paid by PillPack to settle the lawsuit. A Claim Form can be (a) completed and submitted electronically on this website, or (b) printed, completed, and submitted by mail.

If your Claim Form is approved and the settlement is approved by the Court and becomes final, you give up your right to bring your own lawsuit about the issues in this lawsuit.

Do Nothing

Stay in this lawsuit. Get no payment. Give up certain rights.

By doing nothing, you will not get payment from the settlement. However, you give up rights to sue PillPack separately about the same legal claims in this lawsuit.

Ask to Be Excluded by January 20, 2025

Get out of this lawsuit. Get no payment. Keep rights.

If you ask to be excluded, you will not get a payment from the settlement, but you keep any rights you may have to sue PillPack separately about the same legal claims in this lawsuit.

Object to the Settlement by January 20, 2025

Tell the Court why you disagree with the settlement.

If you do not exclude yourself from the settlement, you may object to or comment about the settlement and/or Class Counsel's request for attorneys' fees, expenses, and Service Award to the Plaintiff who brought this lawsuit. If you want to get a Claimant Award, you also have to complete a Claim Form.


Any questions? Additional documents are available on the Important Documents tab of this website. You may also call 1-855-654-0837 (Settlement Administrator) or 1-855-349-7023 (Class Counsel).